Vital Admin - professional reception services that fit seamlessly with your organisation

24 hour message taking service:

For a minimal set up and monthly fee, we can be taking your calls round the clock for a fraction of the price it would be to employ a member of staff. We'll provide information to your callers or take messages and forward them to you via e-mail or text.

Reception services:

• Overflow reception: many organisations have times when incoming call levels rise steeply – seasonally or daily. Calls which cannot be handled by your normal reception are automatically diverted to our call centre
• Out of hours reception: it’s not cost-effective to man your reception 24/7 but increasingly customers and prospects want access to you day and night – and an answerphone simply won’t do. We can handle this activity efficiently, professionally and seamlessly for you – taking messages, providing information and accessing your key staff members if required
• Virtual reception: if the majority of your staff are out on the road, or your operation is too small to warrant an in-house receptionist simply hand over the task to us. We operate in exactly the same way as your receptionist would – taking messages or transferring calls to voicemails or mobiles