At 14.33pm on Monday 28th February, Vital Contact a 24/7 London contact centre reached another significant milestone as call centre agent, David Flack, took our 14,000,000th inbound call.

The call centre becomes a very excited place when a significant milestone is nearing, with the agents all wanting to take that all important call. At Vital Contact we also award prizes to our call centre agents, to mark the celebration, and to generate a little bit of friendly competition!

David was the lucky agent on this occassion, so well done and a very big thank you to everyone at Vital Contact for your continued loyalty, contribution and support in helping push us forward to greater milestones.

As our call centre goes from strength to strength, we look forward to announcing who will answer our 15 millionth call!!