Frequently Asked Questions

FAQ categories

• Call centres
• Vital Contact
• Vital Contact’s products and services
• Vital Contact’s pricing
• The Vital Contact team
• Vital Contact’s partnership with its customers
• Vital Contact’s technology
• General questions

General questions

• Does Vital Contact handle all these activities or do you outsource work?

Vital Contact’s call centre teams are experienced in handling all of the services we offer.

• I would like to talk to some of your past or present clients before signing up – is this possible?

We will always happily try and find a client for you to talk to. However, we are sure you will understand that this may cause problems for our clients if they believe there are issues of confidentiality or competitive advantage involved.

• Do you have some case studies I can look at?

Yes. Have a look at our business sector section for general information and at our case studies section for more specific details.