Tailored call handling services and solutions to meet the specific needs of your business

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Media and creative services

Vital Contact’s combination of cost-effective services can be mixed together to provide an ideal solution for companies working in the media and creative services industry.

At Vital contact we can help you:

• Manage high volumes of calls generated as a result of marketing campaigns
• Give you access to extra resource to manage campaigns without having to recruit extra staff
• Provide you with a comprehensive break down of data generated as a result of marketing activity
• Always be there to answer your phone helping you maintain a professional image

Call centre services which we provide to the media and creative services industry include:

• Vital Marketing - media response: an expert sales team ready to roll whenever you launch a media campaign
• Vital Strategic - bespoke network services: our technology provides clients with unprecedented access to call records, statistics and call recordings
• Vital Sales - telesales/lead generation service: fast and effective generation of business leads and market research information
• Vital Admin - out of hours reception: clients can call out of hours and talk to a person rather than an answerphone
• Vital Admin - virtual reception: a professional reception service with no fixed cost, you only pay for what you use