Tailored call handling services and solutions to meet the specific needs of your business

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IT and telecommunications

Technology providers and systems integrators have different needs to most businesses.

Vital Contact has worked with many of these specialist organisations. We understand what you need and what will give you a competitive edge, including:

• Vital Sales - telesales/lead generation service: fast and effective generation of business leads and market research information
• Vital Admin - 24/7 call out support: provides an all hours staff emergency line in case any of your ‘mission critical’ systems go down. Also, as part of this service, we maintain a call out rota on your behalf to ensure you suffer zero disruption to your outlets
• Vital Admin - virtual reception: a professional reception service with no fixed cost, you only pay for what you use – perfect for the increasing number of technology-led companies which promote home and remote working with no central contact point for customers and prospects