Tailored call handling services and solutions to meet the specific needs of your business

Professional services - legal and financial

• Lawyers and accountants
• Insurance, investment, banking and loans
• Debt management and collection

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Insurance, investment, banking and loans

Our experienced call centre teams can offer everything an insurance, investment, banking or loan company needs – excellence in both customer care and in direct sales.

But we go one step further by offering dedicated seat contracts for most projects of this type. This means the people allocated to you will stay with you. They get to know you, your company and your customers. And they will also understand what will appeal to your prospective customers.

This sector uses an extensive range of outsourced call handling services with the most widely used being:

• Vital Sales - telesales/lead generation service: fast and effective generation of business leads and market research information
• Vital Marketing - media response: an expert sales team ready to roll whenever you launch a media campaign
• Vital Admin - overflow reception: ensures your clients or prospects are all dealt with promptly and never hear a busy tone