Tailored call handling services and solutions to meet the specific needs of your business

Flexible call-handling solutions which enable you to meet and exceed customer expectations.

Retail & leisure

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Estate agents

Most estate agents now undertake a wide range of activities from straightforward sales and lettings to complex financial services offerings and building management work.

Vital Contact can provide a cost-effective call centre solution to help out during busy times:

Vital Admin - message taking service: just 95p per call
Vital Admin - overflow reception: ensures your clients or prospects are all dealt with promptly and never hear a busy tone
Vital Strategic - 24/7 call out support: provides an emergency line for your lettings agents or building managers to call us if any of their ‘mission critical’ systems go down. In turn, we maintain a call out rota on your behalf. We will contact and brief your service providers for immediate action to ensure you suffer zero disruption in your buildings.